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Refund Policy

Our website ("Site", "we", "us", or "our") collects certain personal information from users in order to provide a personalized experience and to communicate with users about our products and services. This privacy policy ("Policy") explains how we collect, use, and share personal information when you use our Site.

Collection of Personal Information

  • When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, phone number, address, and email address.
  • When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
  • Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Use of Personal Information

  • We use the personal information we collect to provide you with a personalized experience on our Site and to communicate with you about our products and services.
  • We may also use your personal information to send you marketing emails or text messages, unless you opt out of receiving these communications.

Third-party services

  • We may share your personal information with third parties who provide services to us, such as payment processors and shipping companies. We will only share your personal information with third parties for the purposes of providing our products and services to you.
  • We will not sell or rent your personal information to third parties for marketing purposes without your consent.
  • Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Data Security

  • We take measures to protect your personal information from unauthorized access, use, or disclosure.
  • We use secure servers and encrypt sensitive information, such as payment information, using industry-standard encryption technologies.


Data Retention

  • We retain personal information for as long as necessary to provide our products and services and to comply with legal obligations. If you no longer want us to use your information to provide you services, you may close your account.
  • We will only retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may inform us of any changes or requests in regards to your personal data, and in accordance with our obligations under local data protection law, we may update or delete your personal data accordingly.


Cookies and Tracking Technologies

  • We use cookies and other tracking technologies on our website to improve your browsing experience and to understand how users interact with our website. You can control the use of cookies at the individual browser level. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the features of the Website and Services.
  • In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on the Website. These companies may deliver ads that might also place cookies and otherwise track user behavior.

California privacy rights

In addition to the rights as explained in this Privacy Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please contact us.


Opting Out

You have the right to opt-out of receiving marketing emails or text messages from us at any time. You can do this by following the unsubscribe instructions in the marketing emails or text messages you receive, or by contacting us at info@optimummerch.com.


  • Our store is hosted by Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
  • Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

You can read more about how Shopify uses your personal information here:


Changes to This Policy

We reserve the right to update or modify this privacy policy at any time. We may update this Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we update our Policy, we will revise the "last updated" date at the top of the Policy. We encourage you to review our Policy periodically to stay informed about our collection, use, and sharing of personal information.


Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contact Us

If you have any questions or concerns about our collection, use, or sharing of personal information, please contact us at info@optimummerch.com.